Preorder means that right now we have a limited selection of products in stock and plan to order more based on demand. Some orders will be fulfilled right away for in stock items and shipped between 3-7 business days. You will receive an email with a tracking number once the order ships. We will be placing a new printing order mid-July and those items will ship as soon as we have the product in hand.

This is our first time launching apparel and we are learning the ropes! Know that we want you to receive your item quickly and we will do everything in our power to make that happen! If you have any questions about your order, please DM us on Instagram and we will give you an update. 

We recommend turning your shirt or sweatshirt inside out and washing on a delicate cycle with cold water and like colors. You can hang to dry which will preserve the designs longer. If you are in a hurry, tumble dry low works great! 

We offer exchange and store credit up to 30 days from purchase. We do not offer return labels and items cannot be washed or dried prior to returning. If item(s) appear to be worn or damaged we cannot process your credit and the items will be sent back. Although we don't offer full refunds, if you have any concerns about the quality of the apparel items, please email us at hello@duocollective.com so we can make things right. 

Send it on over! Don't hesitate to reach out with suggestions and design wishes. Whether that's new apparel ideas or designs or digital products and tools that will help you run your business with more strategy and guidance. We absolutely love doing these types of projects and would love to continue to drop more items for you in the future. Send us an email or DM us on Instagram